To deliver cost-effective, high-quality services aligned with business goals, it’s critical to transform IT operations from a technology-oriented view to a business-oriented view. This is the challenge many organisation are facing and many have not successfully made the transition.

To help meet this challenge, SkillBase has designed a detailed IT Infrastructure Library (ITIL) Assessment and Roadmap engagement that can be completed within a short period of time – typically 40 to 50 days.

The program provides an understanding of your current ITIL maturity and also gives you the details necessary to re-fining/re-engineering key processes.